Skybox Security Support Overview

Supported Vendors

Technical Support

Technical Support

Standard Support
Get access to the Skybox Support Knowledge Base, Skybox Support Portal and Skybox Support Hotline. Easily manage support cases and always get the latest features and info from Skybox.

Premium Support
If your business has 24-hour operations and doesn’t stop for weekends or holidays, Premium Support is for you. Receive all the features of Standard Support as well as added benefits like your very own Assigned Support Engineer (ASE).

Premium Support with Advanced Monitoring Service
By adding our Advanced Monitoring Service (AMS) to Premium Support, you can focus on core security activities and leave the on-going operational work to Skybox. Your dedicated security advisor will proactively optimize and troubleshoot your deployment, monitor your model integrity and manage configuration, software updates and more.

Professional Services

From deployment services to end-user training, Skybox Professional Services helps you get the most of out of your Skybox solutions.

  • Customize your deployment to fit your needs and easily navigate security requirements
  • Achieve compliance, integrate disparate systems and add value to third-party products
  • Get the visibility and actionable reports you need to ensure security process and network architecture are optimized
  • Receive administrator training and on-going mentoring to better understand and maintain your appliance
Professional Services

Deploying Skybox

Specifications

Specifications & System Requirements

Get all the details you need on supported operating systems and hardware requirements for Skybox Server, Skybox Collector and Skybox Manager.

Appliance

Appliance

The Skybox Appliance 5500 and 6000 give you low-maintenance, high-end performance and ensures you can get up and running fast.