Skybox Support Programs
Skybox offers two levels of technical support programs to fit our customers’ needs. With Standard Support, get access to the Skybox Support Knowledge Base, Support Portal and Support Hotline to easily manage support cases and get access to needed resources. If your business has 24-hour operations and doesn’t stop for weekends or holidays, Premium Support may be for you.
Premium Support offers all the features of Standard Support as well as added benefits. Have your very own Support Point of Contact (SPOC) dedicated to your deployment. Improve SLA times to meet the speed of your business. And have regular touch points with our security advisory experts to keep your Skybox solution optimized.